Moved the brand from what the hoodie does to what people want to feel.
Cloud Nine didn’t need fixing. It had a great product and real momentum, and I joined in-house for the expansion stage. The challenge was growing past a function-first playbook (weighted feel, built-in fidget, aromatherapy) while look-alike hoodies kept launching. Features can be copied. The heart of a brand can’t, and that’s where my blend of branding and performance comes in.
The functions already do the calming. What moves people is the desire and the emotion behind them: chewing without being noticed, getting through a flight without falling apart, a small private way to reset. People buy the feeling, and each audience wants a different one.
Broke the function-by-function strategy and built an avatar sophistication system. Self-buyers are split into coded sub-avatars (anxiety, overstimulated, ADHD, autism) and mapped against awareness levels. Every concept now starts from a desire or an emotional tension, and that is written into the naming so each result feeds the next brief. With the in-house design and editing team, I diversified the formats: statics, carousels, UGC, a founder video and search-bar hooks.





